Skwarel sends you a notification via e-mail based on your preferences saved in your personal settings. 

To change these preferences, go to Settings -> My notifications

You'll be able to change the settings for two type of e-mails :

  • An activity report.
  • An invidual e-mail for every event.

Activity report

The activity report keeps you up to date about events related to the directory : 

  • Updates of the directory
  • New messages
  • Answers to messages
  • Solved messages

It is sent based on the frequency you chose. You also only receive a message if something happened. If you have chosen to receive daily messages, but nothing happened since a few days, you won't receive a message.

  • Daily : the e-mail is sent every day at 8 PM. It contains a summary of the activity since the day before. 
  • Weekly : the e-mail is sent every friday at 8 PM. It contains a summary of the activity since the friday before. 
  • Monthly : the e-mail is sent every last day of the month at 8 PM. It contains a summary of the activity since the friday before. 

Individual e-mail

The individual e-mails makes it possible to be directly notified by e-mail when an event takes place. These are the events for which you could be notified directly : 

  • When your directory has been updated 
  • When you receive new messages 
  • When your accountant has answered a message
  • When your accountant resolves a message

If you don't want to receive these e-mails, select the option No e-mail

Did this answer your question?